The theory of virtualisation is well understood, but the transformation from hardware-defined to software-defined technologies is taking far longer than expected as communication service providers (CSPs) grapple with the complexities of transforming their network hardware, operational processes and business models simultaneously. The sheer scale and scope of the current transformation dwarfs even the telecoms industry’s greatest shift to date, the move to IP technology that began in the mid-1990s. This was merely a network technology upgrade but still took more than a decade, so it’s unsurprising today’s multi-dimensional transformation projects are taking longer than expected to bear fruit.
In this report
- A longer era of hybrid operation
- The new role of O/BSS
- Cloud migration
- How to benefit while transforming
CASE STUDIES & EXAMPLES
Cloud-deployable, transactional database
One example of a CSP supplier that has adopted new technological approaches to address the new mode of operation is Openet, an independent supplier of real-time business support systems (BSS) to CSPs. The company’s software ensures that more than 600 million mobile telecommunications users around the world enjoy the best network and data experience while also enabling mobile operators to monetise data use in real-time. Openet’s real-time BSS systems process the massive volumes of data streaming through a network, use that data to track activity such as network usage for many millions of users simultaneously, and perform real-time actions such as billing and managing connection quality.