VANILLAPLUS SURVEY SHOWS THAT OPERATORS NEED TO PICK UP THE PACE WITH THEIR B/OSS DIGITAL TRANSFORMATIONS
The telecoms industry has transformed from a network hardware-based business, exclusively selling capacity on fixed and wireless networks, into a software-defined and service oriented business. This change has made it clear that the current software being utilised by operators to run their businesses, assure their revenues and services and service their customers effectively, is in need of an upgrade in line with network technology digital transformation. These tools and software, traditionally called operational support systems (OSS) and billing support systems (BSS), need to be digitally transformed to address the needs of virtualised networks and the vastly increased number of services that will run over them.
ABOUT THE AUTHOR
George Malim, managing editor, VanillaPlus
George is a freelance technology journalist. He has covered the telecoms market since 1999 and contributes to Global Telecoms Business, The Mobile Network, VanillaPlus, IoT Now and Wireless magazines in addition to producing content on behalf of operators, vendors and creative agencies.